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Client Background

Bookly is a Saudi-based digital booking platform built exclusively for women, designed to simplify how they discover and book spa and beauty salon services. The platform bridges the gap between customers and service providers, allowing salons and spas to list their offerings while users browse, book appointments, and pay seamlessly, all in one place.
Operating in a highly competitive, experience-driven market, Bookly was built for a digital-first audience where usability, reliability, and smooth transactions aren’t just expected, they’re demanded. The vision was clear. The execution, however, had hit a wall.

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The challenge

  • Handover Complexity: Project takeover from a third-party vendor with unclear scope, poor documentation, and limited visibility into previous development decisions.
  • Unstructured Codebase: The existing code lacked proper structure and documentation, making it difficult to understand logic and continue development efficiently.
  • Incomplete Core Features: Critical MVP functionalities were either missing or partially developed, blocking the platform from being launch-ready.
  • Critical Bugs & Stability: Unresolved bugs were affecting core features, leading to unstable performance and poor user experience.
  • Compliance & Security Gaps: Outdated payment SDK and unmet app store guidelines created security risks and prevented successful app publishing.

From Chaos to Clarity: A Structured Comeback

Ewaantech began by bringing complete clarity before making changes. A full technical audit uncovered gaps in architecture, security, and performance. Every issue was clearly documented and prioritized based on business impact, ensuring critical problems were addressed first without losing focus on long-term stability.

With a clear roadmap in place, execution moved in structured phases. Regular updates, transparent workflows, and close collaboration kept the client aligned at every step. Once core issues were resolved, the app underwent thorough testing, ensuring it met quality standards before a smooth and successful store launch.

Key Features

Code Review & Technical Assessment

A comprehensive audit of the existing codebase - covering architecture, performance, and security to map out exactly what needed to be fixed, rebuilt, or completed before moving forward.

Quality Control & Issue Prioritization

All identified issues were categorized by severity and tackled in order of business impact, ensuring the most critical blockers were resolved first without losing sight of the bigger picture.

MVP Feature Completion

Worked directly with the client to define, finalize, and build out all essential MVP features, ensuring the product was complete, stable, and aligned with what the market actually needed.

Payment & Security Upgrade

The outdated payment SDK was replaced with the latest, fully compliant version coordinated directly with the payment provider to ensure security, performance, and regulatory compliance.

App Store Publishing Support

End-to-end support for the final deployment stage from preparing production builds to resolving publishing requirements and successfully submitting to both the App Store and Google Play Store.

Transparent Communication & Reporting

Structured weekly updates, detailed progress reports, and open communication ensured the client always had full visibility; rebuilding the confidence that had been lost with the previous team.

Technology Used

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    Flutter & Dart

    Mobile Framework & Language

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    PHP Laravel

    Backend Framework

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    MySQL

    Database

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    Amazon AWS

    Server & Hosting

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    Upgraded Payment Gateway SDK

    Payment Integration

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    RESTful APIs

    APIs & Integrations

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    App Store & Google Play Store

    App Distribution

Results

The platform was transformed into a stable, production-ready solution with all MVP features fully delivered. Performance and reliability improved significantly, while a secure payment system replaced outdated integrations. The app successfully met store requirements and was launched, ready for the Saudi market.

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13+

Years of experience

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04

Offices across world

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700+

Project Delivered

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96%

Client satisfaction rate

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