Privacy Policy

At Ewaantech, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how Ewaantech (“Ewaantech,” “we,” “our,” or “us”) collects, uses, stores, and protects your information when you visit our website, contact us, submit an enquiry, subscribe to our communications, or otherwise interact with us.

By accessing or using the Platform, you agree to the terms of this Privacy Policy. 

1. Information We Collect  

Depending on how you interact with Ewaantech, we may collect information such as:

  • Your name
  • Company or organisation name
  • Email address
  • Phone number
  • Information about your project or business requirements
  • Documents or files you choose to upload
  • Information you provide when contacting or communicating with us
  • Newsletter or marketing communication preferences
  • Technical information such as IP address, browser type, device information, operating system, referring pages, and website activity

We only ask for information that is reasonably necessary to communicate with you, provide our services, improve our website, or fulfil legitimate business and legal requirements.

2. How We Collect Your Information  

We may collect information when you:

  • Submit an enquiry or contact form
  • Request information about our services
  • Share project requirements with our team
  • Upload documents through our website
  • Subscribe to our newsletter or marketing communications
  • Communicate with us by email, phone, or other channels
  • Browse or interact with our website

Certain technical information may also be collected automatically through cookies, analytics technologies, and similar tools.

3. How We Use Your Information  

We may use the information we collect to:

  • Respond to your enquiries and requests
  • Understand your business or project requirements
  • Prepare proposals, quotations, or recommendations
  • Provide and manage our services
  • Communicate with you about ongoing or potential projects
  • Provide customer and technical support
  • Improve our website, services, and user experience
  • Analyse website traffic and performance
  • Send newsletters, updates, or marketing communications where permitted
  • Maintain the security and integrity of our website and systems
  • Prevent fraudulent, unlawful, or unauthorised activity
  • Comply with applicable legal and regulatory requirements

Where required by applicable law, we will obtain your consent before processing your personal information for specific purposes.

4. Cookies and Analytics  

Our website may use cookies and similar technologies to understand how visitors interact with the site, remember preferences, improve functionality, measure website performance, and support our marketing activities.

Some cookies may be provided by third-party analytics, advertising, or technology providers.

Where required by applicable law, we will ask for your consent before placing non-essential cookies on your device. You may also control or disable cookies through your browser settings. Please note that disabling certain cookies may affect how some parts of the website function.

5. How We Share Your Information  

Ewaantech does not sell or rent your personal information.

We may share personal information with trusted service providers or business partners where reasonably necessary to operate our website and deliver our services. These may include providers supporting:

  • Website hosting and infrastructure
  • Cloud storage
  • Analytics
  • Customer relationship management
  • Email and communications
  • Marketing
  • IT and cybersecurity
  • Professional and legal services

We may also disclose information where required by law, regulation, legal process, or a valid request from a competent authority.

Where third parties process personal information on our behalf, we expect them to handle that information appropriately and use it only for the purposes for which it was provided.

6. International Data Transfers  

Ewaantech operates across multiple countries and works with clients, teams, and service providers internationally.

As a result, your personal information may, where permitted by applicable law, be processed or stored outside the country in which you are located.

Where international transfers are subject to legal requirements, we take appropriate steps to ensure personal information is transferred and handled in accordance with applicable data protection laws.

7. Data Security  

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, misuse, alteration, disclosure, loss, or destruction.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure. We therefore encourage users to avoid sending sensitive or confidential information unless it is necessary for the service or project.

8. Data Retention  

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, managing business relationships, resolving disputes, maintaining business records, and complying with legal or regulatory obligations.

When personal information is no longer required, we may securely delete or anonymise it in accordance with applicable requirements.

9. Marketing Communications  

If you subscribe to our newsletter or agree to receive marketing communications, we may send you information about Ewaantech’s services, insights, updates, and relevant offers.

You can unsubscribe from marketing communications at any time by using the unsubscribe option included in our emails or by contacting us.

Unsubscribing from marketing communications will not prevent us from sending essential communications relating to an active enquiry, project, contract, or service.

10. Your Privacy Rights  

Depending on your location and applicable data protection laws, you may have rights relating to your personal information, including the right to:

  • Request information about the personal data we hold about you
  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information in certain circumstances
  • Withdraw consent where processing is based on consent
  • Object to or request restriction of certain processing activities
  • Request a copy of your personal information where applicable

Certain rights may be subject to exceptions or limitations under applicable law.

To exercise your privacy rights, please contact us using the details provided below. We may need to verify your identity before processing your request.

11. Third-Party Websites  

Our website may contain links to websites, platforms, or services operated by third parties.

Ewaantech is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any external website or service before providing personal information.

12. Children’s Privacy  

Ewaantech’s website and services are primarily intended for businesses and professional users and are not directed at children.

We do not knowingly seek to collect personal information from children through our website. If we become aware that personal information relating to a child has been collected inappropriately, we will take reasonable steps to address the matter in accordance with applicable law.

13. Changes to This Privacy Policy  

We may update this Privacy Policy periodically to reflect changes to our website, services, technologies, business practices, or legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

14. Contact Us  

If you have questions about this Privacy Policy, how Ewaantech handles personal information, or would like to exercise your privacy rights, please contact us by e-mail at info@ewaantech.com  or using the Contact us form.